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REFORMERMAT Pilates Reformer Grip Gym Mat - Purple Pink Flower Floral Design
REFORMERMAT Pilates Reformer Grip Mat Protector - Purple Pink Flower Floral Design
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Returns & Exchanges

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.

Late or missing refunds (if applicable)
If you haven't received your refund within 30 days please contact us at hello@reformermat.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at
hello@reformermat.com and send your item to: 4/75A, Chapel Street, Windsor VIC 3181, Australia.

Shipping
To return your product, please mail your product to: 4/75A, Chapel Street, Windsor VIC 3181, AustraliaYou will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.Depending on where you live, the time it may take for your exchanged product to reach you, may vary.If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Care Instructions

For a quick clean, simply spray with sensitising sprays, and hang it dry, it should dry within minutes. Please do not leave a wet mat on the reformer.

For a deep clean, we recommend rinsing it with running water, and all the dirt should fall off easily. Please avoid using detergents. Then hang your mat on your towel rack, it will dry very quickly.

Reformermat is made using 100% natural tree rubber and over time some slight deterioration may occur. 

To extend the lifespan of your mat, we recommend:

  • Avoiding frequent machine washing.
  • Storing it rolled up instead of folded.
  • Keeping away from direct sunlight or extreme heat.
Shipping

We offer free domestic shipping for orders over $150. 

We currently offer shipping to most countries in the world, if you are unsure, please contact us for confirmation before ordering. All orders are shipped via Sendle

We do not ship to PO Boxes or Parcel Lockers.

For Australian orders, standard parcel delivery is typically between 2–7 business days from the time posted. For international orders, standard delivery time can take around 15-30 business days. Actual delivery time may vary depending on availability.

You can track your order by entering the tracking code via the Sendle website: 

https://try.sendle.com/en-au/tracking

Customer Reviews

Based on 4 reviews
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Shirley McCann
Bloom Reformer Mat

Thank you for my recent purchase of the Reformer mat in Bloom. It is 'blooming' beautiful.The colours in it are just gorgeous, and I have had a number of compliments about how pretty it is.It is extremely good quality.
I forgot to add the pink tie dye non slip socks to my order. I emailed your company straight away to see if i could add them to the order and pay for them. You assured me you would add them to the order, and that they would be "complimentary". Thank you so much. They are just so pretty and very comfortable to wear. Such a lovely gesture. When the parcel arrive; it came in a strong lovely pink box, with a nice quote printed on it, and a lovely postcard with a hand written note. I absolutely love both products. Thank you; and its awesome that your company is Australian. Oh, and love the pink bag the mat comes in.

L
Lou James
Fabulous!

I was so excited to receive my reformermat so quickly after I ordered it online. It arrived in a gorgeous pink box with a special little “thank you” note. The pattern looks even better in real life and I loved the little bag that it came in. Most importantly, it makes my workout so much easier as no slipping compared to using a towel! Thank you 😊

D
Dr Kathryn Hill
Brightens your workout!

Lovely, practical and portable mat that will brighten both your reformer session and your mood! Thoughtful touch to include a carry bag. *LOVE*

P
Pam Young
Loved IT!!

I loved this new flower pattern. Brighten my reformer. I also brought the cherry blossom pattern. That’s gorgeous too.

Sustainable is the way to go!
Flow for a better future

We aim to reduce our carbon footprint and devote ourselves to sustainable practices in our reformer mat production, ensuring eco-friendly materials and manufacturing processes to promote a greener Pilates experience.

Empower yourself
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Returns & Exchanges

We provide a flexible 30-day exchange or refund policy, allowing you to change your mind with ease.

Shipping

We offer free domestic shipping for orders over $150. 

24/7 Support

We are always here to help with delivery, returns, and technical support.